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Brighten Home Loans aim to reduct turnaround times through Simpology partnership

Publication Date: Wednesday, 25 August 2021
This article originally appeared in Broker News

Non-bank lender Brighten Home Loans has partnered up with tech provider Simpology to offer brokers a more streamlined loan processing experience.

The lender will adopt Simpology’s Loanapp product into its loan origination platform to give the broker channel the chance to lodge their applications online, with instant submission and, consequently, a faster time to yes than was previously available.

Loanapp will also allow brokers to access communications and workflow tools that can help deepen their customer communications during the loan application process.

Natalie Sheehan, head of distribution at Brighten Home Loans, told Australian Broker that the partnership would see turnaround times for brokers improved as a result of tech improvements.

“Partnering with Simpology enables Brighten to provide our brokers and their customers with an end-to-end digitalised application process,” she said. 

“Online lodgement via Simpology saves time, improves data integrity throughout the application process, and integrates other solutions such as DocuSign, Equifax and VOI, reducing the time taken to get an application verified, assessed and ultimately, approved and settled.”

“The online intuitive interface facilitates higher-quality loan submissions, which require less re-work.  The faster the application and verifications process, the faster the approval times.”

The partnership with Simpology is just the latest in a series of tech advancements made by Brighten Home Loans,

“Brighten has embraced innovation and technology from the start,” explained Sheehan. “We are not encumbered by legacy systems, and we are always on the lookout for pioneering fintech companies who not only consider best practice, but rather, how things can be done differently to satisfy an ever-changing mortgage lending environment.” 

“We are dedicated to helping more home-buyers achieve their goal of home ownership within Australia, whilst always considering our goal of creating an environmentally and socially aware non-bank, that enables our customers to strive for a brighter future for themselves and their families.”

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Brighten的BDM Liwen给我留下了深刻的印象,无论是policy和product方面的扎实度,还是在贷款环节中的任何一个小问题,Liwen总是在第一时间及时给出帮助。Brighten一直给我很好的体验,好的利息和好的BDM和好的credit team,让我总是在第一时间把Brighten产品作为推介给客户的首选

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我的BDM Leo Liu 在产品方面的介绍为我提供了很大的帮助。 我期待与Brighten和Leo Liu建立更好的合作关系。

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Mikai 是我们的BDM 她很负责任. 能及时的回复我们的问题 如果有policy的update 她也是尽可能的除了email 之外 电话或者message给我们. 确认我们能收到 了解这些变化. 以确认我们能更好的为客人服务. 非常感谢长期以来对我们broker的支持。

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我要表扬并且感谢BDM-刘丽雯Liwen。她一直以来很负责,对每一个我的递交的申请都很负责,并很耐心的帮助每一个客人提出的麻烦的要求。最后都有效的解决了,并且让客人也很满意。她也非常专业,经常能给出有效可靠的建议帮助我们broker。是个很好的BDM。谢谢。

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