Brighten integrates ApplyOnline to boost broker efficiency
Publication Date: Friday, 22 November 2024
This article originally appeared in MPA.
New platform aims to streamline loan applications and support growing broker demand
Non-bank lender Brighten has announced the integration of NextGen’s ApplyOnline platform, enhancing its technology suite to better support mortgage brokers.
“The addition of ApplyOnline complements our existing technology suite, providing the flexibility and choice our brokers are looking for,” said Chris Meaker (pictured above left), director and head of distribution at Brighten.
“Every enhancement we make is driven by our goal to improve the broker experience. We continually seek feedback from brokers, listen to their needs, and respond with tailored solutions.
“Going live with ApplyOnline will not only expand access for more brokers to work with Brighten, but it will also significantly increase our capacity to handle a growing volume of applications as we scale.”
The ApplyOnline platform offers a range of features aimed at streamlining the loan application process, including a digital checklist to help brokers identify required documents for quicker application decisions and improved turnaround times.
It also enables seamless document uploading, allowing brokers to submit files directly through the platform, which are then automatically indexed into Brighten’s CRM system, reducing manual data entry. The platform’s digital signature capability provides a secure and expedited application process.
The integration builds on Brighten’s recent launch of its broker portal, offering brokers the ability to track loan progress remotely. Additionally, tools embedded in the platform help streamline compliance checks, ensuring brokers can meet responsible lending obligations efficiently.
“NextGen’s ApplyOnline delivers best-in-class capabilities, supporting brokers with an agile and efficient platform,” said Mike Ponsonby (pictured above right), head of lender partnerships at NextGen.
“We’re proud to partner with Brighten to empower brokers with digital tools that keep them at the forefront of client service.”