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Brighten Home Loans appoints new lending manager

Publication Date: Tuesday, 31 August 2021
This article originally appeared in Australian Broker

Brighten Home Loans has appointed a new lending manager, with experienced broker channel operator Julie Stanceski taking over the reins in Sydney.

She brings nearly 20 years of experience to the role, and will report directly to the existing head of credit, Stuart Murray.

“We’ll be looking to give really quick responses. We’ll also be looking to jump on opportunities to build, and what we’re looking to do is reshape non-bank lending. What we mean by that is being transparent, being really honest with our communication and give speedy turnaround times.” she told Australian Broker.

“There’s the opportunity to support our brokers and our networks, as well as being able to improve that client experience, which is really important for us.”

Stanceski brings a wealth of experience to the role, having served more than 17 years in lending and dealing directly with brokers.

She was most recently with Thinktank as residential head of credit, and prior to that, as credit manager Australian Mortgage Options, a senior loans advisor at UBank and residential department team lead at Gateway Bank.

“When I started at Thinktank and from towards the end of my time there, settlements in residential lending grew over 5 times. What that meant was an explosion of growth.” She said.

“Without the staff, obviously, nothing is possible, so it was really important that I was able to provide adequate support and training, and to be proactive in where we saw the business being in 6 to 12 months rather than being reactive.”

“In having a plan and in being prepared, it put us in good stead to be able to deliver on what we promised to our external stakeholders.”

“I’m looking to do the same, if not more, here at Brighten Home Loans. We’re looking to deliver on our key points to internal and external stakeholders, because we do expect that we want to be the first port of call for brokers when it comes to this kind of non-bank lending market.”

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我的BDM Mikai Ning从我第一次认识她到现在有两年多的时间,非常的专业、超高效,很耐心的聆听和讲解我的每一个问题,即便是在她怀孕期间也专门嘱咐我“不要紧,有问题尽管问,看到一定及时回复”。态度永远超级nice!和她沟通总是让人感到轻松和愉快!我做贷款这么多年,Mikai是我最喜欢的BDM没有之一!我要给她120分的好评

Lulu, 铂腾注册贷款经理人

对Mikai Ning超级好评,她不仅业务娴熟,而且对工作认真负责及时答复无无论是任何时间都会及时回复。节假日有问题咨询也能做到及时回复。对broker超级有耐心和负责,我们非常喜欢和支持Mikai Ning和Brighten!

Fan, 铂腾注册贷款经理人

Brighten的BDM Liwen给我留下了深刻的印象,无论是policy和product方面的扎实度,还是在贷款环节中的任何一个小问题,Liwen总是在第一时间及时给出帮助。Brighten一直给我很好的体验,好的利息和好的BDM和好的credit team,让我总是在第一时间把Brighten产品作为推介给客户的首选

Jinkai, 铂腾注册贷款经理人

Mikai 是一个积极主动,工作能力强,并且拥有良好的交际技能的人。我们和Mikai的合作十分的顺利,希望能和Brighten保持这样良好的合作关系。

Alan, 铂腾注册贷款经理人

我的BDM Leo Liu 在产品方面的介绍为我提供了很大的帮助。 我期待与Brighten和Leo Liu建立更好的合作关系。

Anthony, 铂腾注册贷款经理人

Mikai 是我们的BDM 她很负责任. 能及时的回复我们的问题 如果有policy的update 她也是尽可能的除了email 之外 电话或者message给我们. 确认我们能收到 了解这些变化. 以确认我们能更好的为客人服务. 非常感谢长期以来对我们broker的支持。

Terry, 铂腾注册贷款经理人

非常便捷,利率也比较亲民,铂腾房贷解决了海外客户贷款难题;感谢BDM Mikai 的大力支持。

Yuhui, 铂腾注册贷款经理人

我要表扬并且感谢BDM-刘丽雯Liwen。她一直以来很负责,对每一个我的递交的申请都很负责,并很耐心的帮助每一个客人提出的麻烦的要求。最后都有效的解决了,并且让客人也很满意。她也非常专业,经常能给出有效可靠的建议帮助我们broker。是个很好的BDM。谢谢。

Jakie, 铂腾注册贷款经理人

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