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Non-bank head of distribution looks to a greener future

Publication Date: Thursday, 5 August 2021
This article originally appeared in Mortgage Professional Australia

While a number of Australian lenders have launched “green” loan products in recent years, there is still plenty of work to be done in the industry before such loan products are considered mainstream, according to Brighten Home Loans head of distribution Natalie Sheehan (pictured). Speaking to MPA, she revealed that Brighten was “a fair way down the track” of developing its own green home loan product, adding that more work on an industry wide basis could be done to address climate change.

“There’s obviously a number of green loans on the market,” she said, “We’ve seen a few banks going down that path now. While there is some work being done, I think there can be some more.”

The non-bank lender recently became a member of the Responsible Investment Association Australasia (RIAA) and a Plant-a-Tree Program Partner for Carbon Neutral – a choice that was driven by a sense of responsibility to give back to the planet and its people, said Sheehan.

“Good governance, social responsibility and sustainability have always been key pillars of our culture and we definitely want to further strengthen that,” she said. “We share a responsibility to set an example and advocate promoting positive environmental and social impacts in the communities that we care about.”

Sheehan said brokers could play a key role in addressing climate change through educating clients around the green options that are in the market.

“There’s definitely more of an interest in green home loans, and certainly green home loans that are backed by green bonds or investments,” she said. “Brokers need to be aware that these are available and then be able to educate their clients on what that might mean for them.

“I’d also like to see more brokers taking these factors into consideration before making recommendations to their customers. That’s something that we’re going to be really focusing on, providing that education as to why these green home loans are being developed and what sort of environmental and sustainable projects they support in the background.”

Sheehan said Brighten aligns its commitment to supporting capital “with a healthy society, environment and economy” as part of its approach to funding.

“It’s all wrapped up into one because we are a fundraising business as well as a home lender,” she said. “I guess it’s about bringing that full circle and ensuring that the capital we raise is green and that it also underpins the green home loans we’re going to provide.”




我的BDM Mikai Ning从我第一次认识她到现在有两年多的时间,非常的专业、超高效,很耐心的聆听和讲解我的每一个问题,即便是在她怀孕期间也专门嘱咐我“不要紧,有问题尽管问,看到一定及时回复”。态度永远超级nice!和她沟通总是让人感到轻松和愉快!我做贷款这么多年,Mikai是我最喜欢的BDM没有之一!我要给她120分的好评

Lulu, 铂腾注册贷款经理人

对Mikai Ning超级好评,她不仅业务娴熟,而且对工作认真负责及时答复无无论是任何时间都会及时回复。节假日有问题咨询也能做到及时回复。对broker超级有耐心和负责,我们非常喜欢和支持Mikai Ning和Brighten!

Fan, 铂腾注册贷款经理人

Brighten的BDM Liwen给我留下了深刻的印象,无论是policy和product方面的扎实度,还是在贷款环节中的任何一个小问题,Liwen总是在第一时间及时给出帮助。Brighten一直给我很好的体验,好的利息和好的BDM和好的credit team,让我总是在第一时间把Brighten产品作为推介给客户的首选

Jinkai, 铂腾注册贷款经理人

Mikai 是一个积极主动,工作能力强,并且拥有良好的交际技能的人。我们和Mikai的合作十分的顺利,希望能和Brighten保持这样良好的合作关系。

Alan, 铂腾注册贷款经理人

我的BDM Leo Liu 在产品方面的介绍为我提供了很大的帮助。 我期待与Brighten和Leo Liu建立更好的合作关系。

Anthony, 铂腾注册贷款经理人

Mikai 是我们的BDM 她很负责任. 能及时的回复我们的问题 如果有policy的update 她也是尽可能的除了email 之外 电话或者message给我们. 确认我们能收到 了解这些变化. 以确认我们能更好的为客人服务. 非常感谢长期以来对我们broker的支持。

Terry, 铂腾注册贷款经理人

非常便捷,利率也比较亲民,铂腾房贷解决了海外客户贷款难题;感谢BDM Mikai 的大力支持。

Yuhui, 铂腾注册贷款经理人


Jakie, 铂腾注册贷款经理人



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